Responsible Gaming

Gambling Should Be Entertainment

At Cranleigh Clean, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Betting sites and casino games are designed for enjoyment, with the house always having a mathematical advantage in the long term.

Please gamble responsibly and within your means. Only bet what you can afford to lose.

Age Verification

In the United Kingdom, you must be 18 years of age or older to participate in gambling activities, including online betting and casino games.

If you are under 18, or if you are accessing this website from a jurisdiction where gambling is prohibited, please do not proceed. Operators on this site are required by law to verify your age and identity before accepting any bets or deposits.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be aware of the following warning signs:

• Spending more time and money on gambling than intended
• Chasing losses by betting more to recover what you've lost
• Feeling anxious or irritable when trying to reduce or stop gambling
• Hiding gambling activity from family, friends, or partners
• Using gambling to escape problems, stress, or negative emotions
• Borrowing money or going into debt to fund gambling
• Neglecting work, education, hobbies, or relationships due to gambling
• Lying about the extent of your gambling
• Experiencing mood swings or depression related to gambling results
• Feeling a constant urge to gamble or increase bet sizes

If you recognise any of these signs in yourself or someone else, please seek help immediately.

Self-Help Tools & Player Protection Features

Most licensed and regulated betting operators offer built-in tools to help you manage your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Restrict the maximum amount you can lose during a set timeframe
• Session Time Limits: Set reminders or automatic log-outs after a specified duration
• Reality Checks: Receive periodic notifications of your activity and spending during gambling sessions
• Self-Exclusion: Voluntarily exclude yourself from gambling for a period of time (typically 6 months to 5 years)
• Account Closure: Permanently close your account if you wish to stop gambling

We recommend using these tools proactively, even if you don't currently feel you have a problem.

Support Organisations & Resources

If you or someone you know is struggling with problem gambling, help is available. The following organisations offer free, confidential support:

United Kingdom

• GamCare – Free counselling, support groups, and practical advice for problem gamblers and their families. Call 0808 8020 133 (freephone)
• GamStop – The National Self-Exclusion Scheme allowing you to self-exclude from all online gambling operators licensed in Great Britain
• Gamblers Anonymous – Free mutual support for people with gambling problems. Visit www.gamblersanonymous.org.uk
• National Problem Gambling Clinic – NHS-funded specialist treatment service in London. Referral required via GP

International Support Services

• Australia: Gambling Help Online – Free counselling and support services
• Canada: Responsible Gambling Council – Information and support across Canada
• United States: National Council on Problem Gambling – Helpline: 1-800-522-4700
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – German health education centre offering gambling support

If You Need Help

Please don't suffer in silence. If gambling is causing you harm—whether financial, emotional, or social—reach out for help today. Problem gambling is treatable, and support is available.

Contact one of the organisations listed above, speak to your GP, or call a gambling helpline. There is no shame in seeking assistance, and the sooner you do, the sooner you can recover.

Remember: Gambling should be fun. If it's not, it's time to get help.